Raindrop
by Raindrop
AI agent monitoring that catches silent production failures: Sentry for AI agents
Raindrop is a monitoring and observability platform for AI agents in production that detects silent failures such as hallucinations, tool misuse, forgotten context and user frustration, which error trackers and offline evals miss. It is built for engineering teams shipping customer-facing agents who need to know when behavior regresses, why it happened, and whether a fix actually works.
Raindrop is a production monitoring and observability platform for AI agents, built by a San Francisco team from Y Combinator's Winter 2024 batch that positions the product as 'Sentry for AI agents.' Instead of relying only on offline evals, Raindrop ingests live agent traces through TypeScript and Python SDKs or an HTTP API and flags semantic failures that conventional APM misses: an agent confidently giving wrong answers, forgetting earlier context, refusing tasks, misusing tools, or leaving users visibly frustrated. It combines explicit signals such as thumbs-up/down, regenerations and copy events with implicit signals detected by LLM-based binary classifiers, then trains lightweight models underneath so the approach scales to millions of events a day. Seven preset signals (user frustration, task failure, forgetting, refusals, jailbreaking, NSFW content and user praise) ship on every plan, and teams can define custom signals in plain English. Recurring patterns are grouped into Issues, investigated by a Triage Agent available in Slack, the web app or over MCP, and validated with Experiments that compare agent variants. In May 2026 the company released Workshop, a free open-source local debugger that streams traces to a browser and exposes them to Claude Code over MCP. On September 17, 2026 it announced a $35 million Series A led by CRV, bringing total funding to $50 million, alongside Simulations, an early-access product that replays real production traffic and existing test cases against proposed agent changes before they merge. Named customers include Vercel, Clay, Framer, Speak, AngelList and Browserbase, and the company says Fortune 100 enterprises in healthcare and logistics use it. It competes with LangSmith, Langfuse, Braintrust and Arize.
The head of AI engineering or platform lead running customer-facing agents in production, who currently learns about agent failures from support tickets rather than dashboards.
Silent agent failures (frustration, forgetting, tool misuse) are detected, clustered and alerted on within hours, and fixes can be tested against real production traffic before shipping.
At a Glance
- Category
- Developer Tools
- Pricing
- Freemium, Subscription, Usage-based
- Target Market
- CTOs, VPs of Engineering, AI/ML Engineers, Product Managers
- Deployment
- Cloud-first, API-based
- Founded
- 2023
- Headquarters
- San Francisco, USA
Key Features
- ✓Semantic Signals
Seven preset classifiers (frustration, task failure, forgetting, refusals, jailbreaks, NSFW, praise) plus custom signals written in plain English, so teams track behavioral failures rather than only latency and errors.
- ✓Issue Detection
Groups recurring failure patterns across production runs into tracked issues with rates over time, surfacing regressions that no single trace or log search would reveal.
- ✓Agent Tracing
Captures every message, tool call and decision in an agent trajectory, giving engineers the full context needed to reproduce and understand a failure.
- ✓Triage Agent
An investigation agent available in Slack, the web app or as an MCP server that digs into failures and answers natural-language questions about production data.
- ✓Experiments
Compares agent variants and feature-flagged changes against production signals so teams can prove a prompt or model change actually improved behavior for users.
- ✓Simulations (early access)
Replays real production traffic and existing test cases against a proposed agent change, running anomaly detection to catch regressions, cost changes and output drift before merge.
- ✓Workshop local debugger
Free open-source tool that streams agent traces to a local browser UI and exposes them to Claude Code over MCP so the coding agent can diagnose and fix issues.
- ✓PII Guard and enterprise controls
Server-side PII redaction plus SAML SSO and audit logs on Enterprise let regulated teams send production conversations without exposing sensitive user data.
Capabilities
Use Cases
- •Catching silent regressions after a model swap
A team upgrading its underlying LLM watches task-failure and frustration signal rates and spots a behavior regression within hours instead of from support tickets.
- •Debugging long-running tool-calling agents
Engineers trace multi-step agent runs with many tool calls to pinpoint exactly where the agent misused a tool or lost earlier context.
- •Validating a prompt or model change before shipping
Product teams use Experiments or Simulations to replay real traffic against a candidate change and confirm it improves outcomes before it reaches every user.
- •Monitoring consumer assistants for safety
Trust-and-safety teams track jailbreak, NSFW and refusal signals across large conversation volumes to catch abuse attempts and over-refusal trends early.
- •Routing agent incidents into the on-call workflow
On-call engineers receive Slack alerts about a new issue and ask the Triage Agent to summarize affected conversations and likely root causes before paging anyone else.
Ideal For
Best For
- ✓Teams running customer-facing chat or voice agents at production scale
- ✓AI-native companies that need Sentry-style alerting on agent behavior, not just offline evals
- ✓Engineering teams debugging long-running, tool-heavy agents with many steps per run
- ✓Product teams measuring whether prompt or model changes improved real user outcomes
- ✓Organizations that want agent incident triage inside Slack or an MCP-connected coding agent
Not Ideal For
- ✗Teams whose main need is offline eval datasets, prompt management or annotation workflows; eval-centric tools like Braintrust or LangSmith are built around that, and Hacker News practitioners pushed back on Raindrop framing evals and production monitoring as either/or
- ✗Very high-volume, low-margin agents on the Pro plan: the $299 base fee includes no events and every agent turn is metered, so 1M monthly turns lists at roughly $3,299/month
- ✗Regulated buyers who need SSO/SAML, audit logs and edge PII redaction but cannot sign an Enterprise contract, because those controls are Enterprise-only
- ✗Organizations that require fully self-hosted deployment today, since self-hosting is still in beta
Integrations
Deployment
Market Analysis
Pros
- ✓Detects semantic agent failures (frustration, forgetting, tool misuse) that trace viewers and APM tools miss
- ✓Transparent published pricing with a free Hobby tier and a 14-day Pro trial
- ✓Triage Agent works inside Slack and over MCP, fitting existing on-call and coding-agent workflows
- ✓SOC 2 Type II compliant, with PII redaction available
- ✓Backed by $50M from CRV, Lightspeed and Y Combinator, with production users including Vercel, Clay, Framer and Speak
Cons
- ✗Pro's $299/month includes zero events: every agent turn is billed from the first ($0.003 each up to 1M), so cost scales linearly with traffic
- ✗SSO/SAML, audit logs, edge PII redaction and warehouse exports are gated behind custom-priced Enterprise
- ✗Simulations is still early access and self-hosting is in beta, so the pre-release testing story is not yet generally available
- ✗Classifier-based detection needs ongoing tuning: Raindrop's own talk (via ZenML) notes discovery tolerates false positives and issue definitions require continual refinement
- ✗Little independent user-review data yet, and its 'evals vs. production monitoring' positioning drew skepticism on Hacker News as one-sided marketing
Pricing
Hobby
$0
- ✓1,000 events/month, hard cap (ingestion stops, no overage)
- ✓1 custom signal plus 7 preset signals
- ✓15 Triage Agent messages/month
- ✓Issue Detection and Experiments in preview only
Pro
From $299/mo
- ✓Plus $0.003 per event up to 1M, then $0.002; no events included
- ✓10 custom signals
- ✓500 Triage Agent messages/month
- ✓Full Issue Detection, Experiments, conversation summaries, Memory and data export
- ✓14-day free trial
Enterprise
Contact for pricing
- ✓SSO / SAML
- ✓Edge PII redaction
- ✓Audit logs
- ✓Warehouse exports (Snowflake/BigQuery)
- ✓Priority support and SLAs
- ✓Custom limits
List pricing is published. Hobby is free but hard-capped at 1,000 events a month. Pro is $299/month plus $0.003 per event up to 1M and $0.002 after, with no events included in the base fee; an event is one agent turn (user input, the tools the agent ran, and the assistant output), so 100K turns list at about $599/month and 1M at about $3,299. SSO/SAML, audit logs, edge PII redaction, warehouse exports and SLAs require a custom-priced Enterprise contract.
Security & Compliance
Connect
Sources
This page was written from 10 sources, 6 on domains other than raindrop.ai.
- 1.raindrop.ai — raindrop.aivendor
- 2.raindrop.ai — plansvendor
- 3.raindrop.ai — signalsvendor
- 4.raindrop.ai — introducing workshopvendor
- 5.thenextweb.com — raindrop series a 50m crv agent failures simulations
- 6.runtimewire.com — raindrop raises 35m series a launches agent simulations
- 7.ycombinator.com — raindrop
- 8.zenml.io — production monitoring and issue discovery for ai agents
- 9.hn.algolia.com — 45924712
- 10.befailproof.ai — raindrop ai pricing
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