Town

Town is an AI work assistant that gives each employee a personal agent, called a Townie, connected to their email, calendar, chat and work apps. It is for small and mid-sized teams that want inbox triage, meeting prep and scheduling handled for them, with assistants that can pass questions and tasks to each other.

Town is a San Francisco company, co-founded by former Plaid CTO Jean-Denis Greze (CEO) and Tony Vincent, that sells AI work assistants called Townies. Each user's Townie gets its own @town.com address and connects to Gmail or Outlook, Google Calendar, Slack, iMessage, Zoom, Google Docs and Drive, Notion, HubSpot, Salesforce, Asana, Linear, GitHub, QuickBooks Online, Brex, Ramp and any MCP server. It learns the user's people, projects and writing voice, keeps an editable wiki of how they work, and runs routines such as inbox triage, morning and audio briefings, meeting briefings and person research. By default a Townie asks before sending anything important. Town left beta in June 2026 with a $55M Series A led by Andreessen Horowitz. On October 19, 2026 it announced a $108M Series B at a $1B valuation, co-led by Forerunner Ventures and Menlo Ventures, with a16z and First Round Capital returning; TechCrunch puts total funding at $160M or more. The same announcement added team features: Townies can ask each other questions, hand off tasks, share only what their user would share, and contact customers, partners and candidates outside the company by email and text, while a shared workflow update reaches every teammate's Townie at once. Town reports thousands of businesses using it daily, paying customers up fourfold and paying teams ninefold since July 2026, and seven-figure ARR within weeks of launch; these are company figures. It is SOC 2 Type 2 audited, hosts data in the US on Convex and AWS, does not train on connected data by default, and routes each task to a model from one of several major labs. It competes with Lindy, Fyxer, Superhuman Mail and Gemini in Gmail.

Category

AI Agents & Orchestration

Pricing

Freemium, Subscription, Usage-based

Target Market

CEOs, Operations Leaders, Sales Teams, Small and Mid-sized Businesses

Deployment

Cloud-only

Headquarters

San Francisco, USA

Customers

Thousands of businesses using it daily (company claim, October 2026)

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  Personal Townie assistant

  Each user gets an assistant with its own @town.com address that learns their contacts, projects and writing voice from connected email and docs.

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  Routines

  Scheduled or event-triggered automations such as inbox triage, morning briefings, meeting briefings, weekly schedule suggestions and GitHub reports; unlimited custom routines start on Pro.

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  Assistant-to-assistant collaboration

  Townies can ask each other questions and hand off tasks across a team, sharing only what each user would share and escalating decisions.

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  External communication

  Since October 2026, Townies can email and text customers, partners and candidates outside the company, for example to arrange meetings.

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  Shared team workflows

  Town Teams lets an admin update a process once and have the change reach every member's Townie, with team integrations, skills and access rules.

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  Broad integrations including MCP

  Connects to Gmail, Outlook, Slack, Zoom, Google Workspace, Notion, HubSpot, Salesforce, Linear, GitHub, QuickBooks, Brex, Ramp and any MCP server.

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  Approval by default

  Townies ask before sending anything important unless the user changes it, and users control what each assistant can see, share and do.

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  Inbox triage and drafting

  A Townie sorts incoming mail, drafts replies in the user's voice and holds them for approval, cutting daily email handling time.

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  Meeting preparation

  Before each meeting the assistant builds a briefing from email history, calendar context and person research so the user walks in prepared.

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  Cross-team handoffs

  One employee's Townie asks a colleague's Townie for a status or a document, getting an answer without either person writing the message.

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  External scheduling

  A recruiter's Townie emails or texts candidates to find interview times and books them, leaving the recruiter only the final confirmation.

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  Rolling out a process change

  A sales lead updates the call-prep workflow once and every rep's assistant starts following the new steps the same day.

Town publishes individual list prices: Free, Starter at $15/mo (monthly only), then Pro $49, Power $99 and Power Plus $199 per user per month billed annually, with annual billing saving 20%. Every plan is metered in credits; overage runs $0.030 to $0.044 per credit by plan, but the overage cap defaults to $0, so it must be raised first. New users get a 7-day Pro trial. Team seat prices are not on Town's page (a third-party October 2026 guide lists $59 and $149 per seat), there are no refunds, and Enterprise is custom.

This page was written from 6 sources, 4 on domains other than town.com.

1. 1.town.com — town.comvendor
2. 2.town.com — pricingvendor
3. 3.techcrunch.com — ai assistant startup town nabs unicorn valuation four months
4. 4.thenextweb.com — town 108m series b 1b valuation ai assistants
5. 5.dealroom.co — 163936 town raises 108m at 1b valuation to make ai assistant
6. 6.eesel.ai — town ai alternatives