Poetic
by Poetic (formerly Forge)
Turn your business into software — AI that learns your rules and follows them every time
Poetic automates complex, multi-hour enterprise processes in regulated industries by letting operators define workflows in plain English that compile into deterministic, near-tokenless execution. It targets high-stakes financial-services and insurance workflows — fraud investigations, KYC, disputes, and underwriting — where reliability and auditability matter more than open-ended agents.
At a Glance
- Category
- Automation & Workflows
- Pricing
- Contact for pricing
- Target Market
- CIOs, CTOs, Heads of Operations, Financial Services Enterprises
- Headquarters
- San Francisco, USA
Key Features
- ✓Plain-English workflow programming
A proprietary programming language lets operators define complex processes in natural language that compiles into precise, repeatable execution.
- ✓Deterministic, near-tokenless execution
Once trained, workflows run deterministically with minimal token usage, cutting cost versus open-ended AI agents.
- ✓Learns from expert feedback
Ingests SOPs, PDFs, videos, and screenshots and refines its decisions from operator feedback to reach 99%+ quality.
- ✓Self-healing
Automatically adapts when enterprise systems or interfaces change, so automations don't break silently.
- ✓Immutable audit logs and RBAC
Maintains tamper-evident audit trails and role-based access controls for regulated environments.
Capabilities
Use Cases
- •Fraud investigation auto-decisioning
Executes end-to-end fraud investigations at 99% quality, as deployed at SoFi.
- •Insurance underwriting and multi-hour processes
Automates demanding multi-hour insurance workflows at 99%+ accuracy, as deployed at AIG.
- •KYC compliance and dispute handling
Achieved 100% KYC adherence at a top bank and has processed more than 500,000 disputes.
Ideal For
Best For
- ✓Automating complex, multi-hour regulated workflows end-to-end
- ✓Fraud investigation and dispute auto-decisioning at high accuracy
- ✓KYC/compliance and insurance underwriting automation
Market Analysis
Pros
- ✓High measured accuracy (99%+) on processes enterprises couldn't previously automate
- ✓Deterministic execution is auditable and cheaper than token-heavy agents
- ✓Proven deployments at SoFi, AIG, and Chime with zero data retention
Cons
- ✗Enterprise-only with undisclosed, likely high-touch pricing
- ✗Requires training and forward-deployed engagement rather than self-serve
Pricing
Enterprise
Contact for pricing
- ✓Forward-deployed team
- ✓Custom workflow automation
- ✓In-environment deployment with zero data retention
Pricing is not publicly disclosed; Poetic sells to large enterprises through a forward-deployed model and positions its near-tokenless deterministic execution as far cheaper to run than token-heavy AI agents.
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