Commure
by Commure Inc.
AI-native revenue cycle and ambient clinical platform that turns healthcare's back office into software.
Commure is an AI-native enterprise platform for health systems that automates the administrative side of care — ambient clinical documentation, patient intake and scheduling, referral management, medical coding, claims and denials. It is built for health-system CIOs, CMIOs and revenue-cycle leaders trying to cut the roughly $1 trillion a year the US spends on healthcare administration.
Commure Inc. (Mountain View, California) sells an AI-native enterprise platform that spans the full patient journey, from first contact through payment, with the explicit goal of converting healthcare's administrative labor into software. Its product suite includes Ambient AI for real-time clinical documentation and scribing, Dictation for voice-to-cursor transcription into any EHR field, Call Center Agents for 24/7 scheduling and call routing, Orchestrator for AI-driven referral intake, Engage for patient experience and care coordination, an end-to-end RCM product covering medical billing, coding, claims and denial management, Commure Pro for clinical intelligence, Strongline for staff-safety alerting, and Athelas Home for point-of-care blood diagnostics. The platform is deeply integrated with more than 60 EHRs and, per the company, serves 150+ health systems across roughly 2,000 sites of care, handling over 40 million ambient appointments and more than $25 billion in annual claims. Customers named on its site include HCA Healthcare, Tenet Health, UCSF, Northwell Health and CVS Health. Commure was formed through a merger with Athelas and later acquired Augmedix; in June 2025 it raised $200 million in growth financing from General Catalyst's Customer Value Fund — a structure under which the investor earns a revenue share from newly acquired customers up to a fixed cap rather than a conventional equity return — to accelerate its AI-powered RCM platform.
At a Glance
- Category
- Industry & Government
- Pricing
- Contact for pricing
- Target Market
- CIOs, CMIOs, Health System Executives, Revenue Cycle Leaders, Clinical Operations
- Headquarters
- Mountain View, USA
- Customers
- 150+ health systems across roughly 2,000 sites of care, including HCA Healthcare, Tenet Health, UCSF, Northwell Health and CVS Health
Key Features
- ✓Ambient AI documentation
Listens to the clinical encounter and generates real-time notes, removing manual scribing from the visit.
- ✓End-to-end RCM automation
Automates medical billing, coding, charge capture, claims submission and denial management across the revenue cycle.
- ✓AI call center agents
Handle patient scheduling and call routing 24/7 without adding staff.
- ✓Orchestrator referral intake
AI-driven management of inbound referrals so they are triaged and routed without manual data entry.
- ✓Deep EHR integration
Integrated with 60+ electronic health record systems so the AI writes back into existing clinical workflows.
- ✓Strongline staff safety
Real-time alerting that lets frontline staff summon help during workplace-violence incidents.
Capabilities
Use Cases
- •Clinician burnout reduction
Health systems deploy ambient documentation so physicians finish notes during the visit instead of after hours.
- •Denial management
Automate the identification, appeal and recovery of denied claims across a large payer mix.
- •Patient access automation
AI agents field scheduling calls and referral intake around the clock, cutting hold times and manual triage.
Ideal For
Best For
- ✓Reducing clinician documentation burden with ambient AI scribing
- ✓Automating revenue cycle management: coding, claims and denial appeals
- ✓AI call center agents for patient scheduling and intake at health systems
- ✓Referral intake and care-coordination workflows across large provider networks
Market & Ratings
150+ health systems across roughly 2,000 sites of care, including HCA Healthcare, Tenet Health, UCSF, Northwell Health and CVS Health
Market Analysis
Pros
- ✓One vendor spanning ambient clinical documentation and full revenue cycle, rather than stitching point tools together
- ✓Very large installed base and EHR integration surface for a healthcare AI company
- ✓Operates at real scale: 40M+ ambient appointments and $25B+ in annual claims processed
Cons
- ✗No public pricing and no self-serve entry point — long enterprise sales cycles
- ✗Broad suite assembled partly through M&A (Athelas merger, Augmedix acquisition), which can mean uneven product depth
- ✗Healthcare-only; irrelevant outside provider organizations
Pricing
Enterprise
Contact for pricing
- ✓Ambient AI
- ✓RCM platform
- ✓Call center agents
- ✓EHR integration
- ✓Enterprise deployment and support
Commure does not publish pricing; deployments are sold as enterprise contracts to health systems.
Sources
This page was written from 2 sources, 1 on domains other than commure.com.
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