Commure
by Commure
AI-native healthcare operations: ambient documentation, autonomous coding and revenue cycle management in one platform
Commure is a healthcare AI platform that combines ambient clinical documentation, autonomous medical coding, revenue cycle management and AI contact-center agents. It is built for health systems and large provider groups that want to reduce clinician documentation time and claim denials without stitching together separate point vendors.
Commure is a Mountain View, California healthcare technology company whose platform covers the clinical and financial workflow of a provider organization. Its flagship Ambient AI product records the physician-patient conversation and generates specialty-aligned notes that sync into the electronic health record. It comes in tiers: self-service Ambient AI; Ambient Assist, where documentation specialists refine AI drafts; Ambient Live for high-complexity procedural care; and Ambient+, which adds autonomous CPT/ICD-10 coding and dictation. Commure says it supports more than 60 EHRs, 25+ specialties and more than 100 languages, and has an offline mode. Its Revenue Cycle Management product, inherited from its Athelas subsidiary, automates billing from claims submission through reconciliation. It includes a Denial Copilot that learns from past denials, LLM-generated appeals produced in bulk, and automated patient collections. Other products include AI call-center agents for scheduling and patient access, Orchestrator for referrals and intake, Engage for patient experience, and Strongline staff-safety wearables. Commure completed its roughly $139M all-cash acquisition of the formerly Nasdaq-listed ambient scribe vendor Augmedix on October 2, 2024. In June 2025 it took $200M in growth financing from General Catalyst's Customer Value Fund, and in May 2026 it raised $70M at a $7B post-money valuation, bringing total capital raised to about $750M. The company reports 130+ health systems as customers, $25B+ in annual claims processed and more than $200M in annual revenue. HCA Healthcare is running one of the largest ambient AI rollouts on the platform. A 2025 KLAS First Look report scored Commure Ambient AI at 93.3.
CIOs and revenue-cycle leaders at multi-site health systems who want ambient documentation, coding and billing from a single vendor rather than three separate tools
Less clinician documentation time and fewer claim denials. The vendor cites up to 2 hours saved per clinician per day and a 25% average reduction in denials.
At a Glance
- Category
- Industry & Government
- Pricing
- Contact for pricing
- Target Market
- CIOs, CFOs, Health system executives, Revenue cycle leaders, Clinical informatics teams
- Deployment
- Cloud-only
- Headquarters
- Mountain View, United States
- Customers
- 130+ health systems
Key Features
- ✓Ambient AI clinical documentation
Captures patient-clinician conversations with multi-speaker recognition and generates specialty-aligned notes that sync into the EHR, reducing after-hours charting.
- ✓Tiered human-in-the-loop scribing
Ambient Assist and Ambient Live add documentation specialists who refine AI drafts, for complex or procedural specialties where pure AI notes fall short.
- ✓Autonomous coding (Ambient+)
Generates CPT and ICD-10 codes directly from clinical notes, cutting manual coding work and linking documentation quality to reimbursement.
- ✓Revenue cycle management with Denial Copilot
Automates same-day claims submission and reconciliation, learns from past denials to auto-correct future claims, and uses LLMs to draft and grade appeals in bulk.
- ✓AI contact-center agents
Round-the-clock AI agents handle scheduling, appointment confirmations, billing inquiries and call routing, taking repetitive patient-access work off front-office staff.
- ✓Broad EHR and language coverage
Integrates with 60+ EHR systems including Epic, Cerner, Meditech and athenahealth, and supports more than 100 languages for documentation.
Capabilities
Use Cases
- •Reducing clinician documentation burden
A health system deploys Ambient AI across specialties so physicians stop charting after hours. The vendor cites up to two hours saved per clinician each day.
- •Cutting claim denials and automating appeals
A revenue-cycle team uses Denial Copilot and LLM-generated bulk appeals to resolve denials faster. One NYC health system reported a 53% decrease in timely-filing denials.
- •Autonomous coding from ambient notes
Coding teams use Ambient+ to generate CPT and ICD-10 codes from the encounter note, which shortens charge capture and reduces manual coder review.
- •Automating front-office patient access
A multi-site practice routes scheduling, appointment confirmations and billing questions to AI call-center agents, so staff can focus on complex patient requests.
Ideal For
Best For
- ✓Health systems rolling out ambient AI scribing across many specialties and sites
- ✓Provider groups that want ambient documentation tied directly to autonomous CPT/ICD-10 coding and billing
- ✓Revenue-cycle teams fighting high denial rates and manual appeals work
- ✓Organizations with multilingual patient populations that need documentation across many languages
- ✓Practices that want to automate scheduling and patient-access calls with AI contact-center agents
Not Ideal For
- ✗Small independent practices with limited IT resources, since enterprise deployments and multi-EHR integrations can mean long implementation timelines
- ✗Buyers who need published list pricing or publicly posted uptime SLAs before engaging sales, because neither is publicly listed
- ✗Teams wary of post-acquisition product consolidation risk, given Commure's acquisition-driven expansion (Augmedix, Memora Health)
Deployment
Market & Ratings
130+ health systems
Market Analysis
Pros
- ✓Strong independent validation: a 2025 KLAS First Look scored Commure Ambient AI 93.3, and 100% of respondents said they would buy again
- ✓Large enterprise footprint, including an HCA Healthcare ambient rollout and 130+ health systems
- ✓End-to-end coverage from documentation through coding, billing and patient access reduces vendor sprawl
- ✓Wide coverage of EHRs (60+), specialties (25+) and languages
Cons
- ✗Some users report AI notes need manual editing to rein in verbosity, and accuracy varies by specialty (per an RFP.wiki synthesis)
- ✗Implementation can be slow and sync delays have been reported in multi-EHR environments
- ✗Little presence on major B2B review directories; pricing and uptime SLAs are not public
- ✗An acquisition-heavy growth strategy creates product-consolidation and roadmap-continuity risk
Pricing
Enterprise (Ambient AI, RCM, Agents)
Contact for pricing
- ✓Ambient AI / Assist / Live / Ambient+ tiers
- ✓Revenue cycle management
- ✓AI call-center agents
- ✓EHR integration with forward-deployed engineers
Commure does not publish list pricing for Ambient AI, RCM or its agents; every product is sold through enterprise sales. The ambient tiers (self-service versus specialist-assisted) suggest prices vary with the amount of human review, and independent buyer guides note that complex multi-EHR deployments can raise implementation costs.
Security & Compliance
Sources
This page was written from 9 sources, 5 on domains other than commure.com.
- 1.commure.com — commure.comvendor
- 2.commure.com — ambient aivendor
- 3.commure.com — rcmvendor
- 4.commure.com — commure secures 200m to accelerate ai powered healthcare travendor
- 5.hlth.com — commure raises 70m to expand ai healthcare operations platfo
- 6.siliconangle.com — healthcare technology startup commure raises 200m ahead ipo
- 7.hitconsultant.net — commure ambient ai earns high marks for reducing provider bu
- 8.rfp.wiki — commure
- 9.sec.gov — d875756dex991
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