Commure
by Commure Inc.
AI-native revenue cycle and ambient clinical platform that turns healthcare's back office into software.
Commure is an AI-native enterprise platform for health systems that automates the administrative side of care — ambient clinical documentation, patient intake and scheduling, referral management, medical coding, claims and denials. It is built for health-system CIOs, CMIOs and revenue-cycle leaders trying to cut the roughly $1 trillion a year the US spends on healthcare administration.
At a Glance
- Category
- Industry & Government
- Pricing
- Contact for pricing
- Target Market
- CIOs, CMIOs, Health System Executives, Revenue Cycle Leaders, Clinical Operations
- Headquarters
- Mountain View, USA
- Customers
- 150+ health systems across roughly 2,000 sites of care, including HCA Healthcare, Tenet Health, UCSF, Northwell Health and CVS Health
Key Features
- ✓Ambient AI documentation
Listens to the clinical encounter and generates real-time notes, removing manual scribing from the visit.
- ✓End-to-end RCM automation
Automates medical billing, coding, charge capture, claims submission and denial management across the revenue cycle.
- ✓AI call center agents
Handle patient scheduling and call routing 24/7 without adding staff.
- ✓Orchestrator referral intake
AI-driven management of inbound referrals so they are triaged and routed without manual data entry.
- ✓Deep EHR integration
Integrated with 60+ electronic health record systems so the AI writes back into existing clinical workflows.
- ✓Strongline staff safety
Real-time alerting that lets frontline staff summon help during workplace-violence incidents.
Capabilities
Use Cases
- •Clinician burnout reduction
Health systems deploy ambient documentation so physicians finish notes during the visit instead of after hours.
- •Denial management
Automate the identification, appeal and recovery of denied claims across a large payer mix.
- •Patient access automation
AI agents field scheduling calls and referral intake around the clock, cutting hold times and manual triage.
Ideal For
Best For
- ✓Reducing clinician documentation burden with ambient AI scribing
- ✓Automating revenue cycle management: coding, claims and denial appeals
- ✓AI call center agents for patient scheduling and intake at health systems
- ✓Referral intake and care-coordination workflows across large provider networks
Market & Ratings
150+ health systems across roughly 2,000 sites of care, including HCA Healthcare, Tenet Health, UCSF, Northwell Health and CVS Health
Market Analysis
Pros
- ✓One vendor spanning ambient clinical documentation and full revenue cycle, rather than stitching point tools together
- ✓Very large installed base and EHR integration surface for a healthcare AI company
- ✓Operates at real scale: 40M+ ambient appointments and $25B+ in annual claims processed
Cons
- ✗No public pricing and no self-serve entry point — long enterprise sales cycles
- ✗Broad suite assembled partly through M&A (Athelas merger, Augmedix acquisition), which can mean uneven product depth
- ✗Healthcare-only; irrelevant outside provider organizations
Pricing
Enterprise
Contact for pricing
- ✓Ambient AI
- ✓RCM platform
- ✓Call center agents
- ✓EHR integration
- ✓Enterprise deployment and support
Commure does not publish pricing; deployments are sold as enterprise contracts to health systems.
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