Zoomtopia 2026

Zoomtopia 2026 is Zoom's annual customer and product conference, run as a free global virtual broadcast with satellite in-person days across a dozen cities. The Americas broadcast opens on 20 October at 9:30 a.m. PDT, EMEA follows on 21 October at 9:00 a.m. BST with breakout tracks from 11:00 a.m., and APAC, Korea and Japan close the run on 22 October. In-person Zoomtopia days take place the same week in New York, Chicago and Dallas, then continue through November in London, Tokyo, Riyadh, Bonn, Singapore, Milan, Madrid, Paris and Dubai, with a DACH virtual day on 17 November. The programme splits into five Connect tracks and centres on Zoom AI and ZoomMate, Zoom Workplace, Zoom Phone, Zoom Spaces, Virtual Agent and Zoom CX.

Date

October 20–22, 2026

Location

New York

Format

Hybrid

Event Type

Conference

Status

Upcoming

Pricing

Free (Free tier available)

Organizer

Zoom Communications

Added

Jul 26, 2026

Updated

Aug 12, 2026

• ✓CIOs and IT leaders
• ✓IT administrators
• ✓Contact centre and CX professionals
• ✓Sales leaders
• ✓Marketing leaders
• ✓Small business owners
• ✓Unified communications architects

If Zoom sits anywhere in your communications stack, this is the one day a year the roadmap is stated publicly — what ZoomMate and the Zoom AI agents will actually do, what lands in Workplace, Phone, Spaces and Contact Center, and on what timeline. It costs nothing and requires no travel, so a CIO can put an entire platform team on the broadcast and still send administrators to the regional in-person day for hands-on sessions. The five Connect tracks let CX, sales and IT each follow their own thread rather than sitting through one another's demos.

• ✓Technical Connect track (Zoom Workplace, ZoomMate, Zoom Phone, Zoom Spaces)
• ✓CX Connect track
• ✓Sales & Marketing Connect track
• ✓Vertical Industries Connect track
• ✓SMB Connect track
• ✓Americas keynote broadcast, 20 October, 9:30 a.m. PDT
• ✓EMEA keynote 21 October 9:00-11:00 a.m. BST with breakout tracks 11:00 a.m.-12:00 p.m. BST
• ✓APAC and Korea broadcast 22 October 11:00 a.m. SGT; Japan 22 October 10:30 a.m. JST
• ✓In-person days: New York, Chicago and Dallas (20 October); London (3 and 5 November); Tokyo (5 November); Riyadh (9 November); Bonn (10 November); Singapore and Milan (12 November); DACH virtual (17 November); Madrid (18 November); Paris (24 November); Dubai (30 November)
• ✓Product roadmap disclosures across Zoom Workplace, Zoom Phone, Virtual Agent and Zoom CX

• ★Free and virtual at its core — no travel budget is required to see the roadmap, which is unusual for a vendor conference of this scale.
• ★Three regional broadcasts across 20-22 October rather than a single US timeslot, so EMEA and APAC teams get a live keynote inside working hours.
• ★Twelve satellite in-person days extend the event through November across the Americas, EMEA, the Middle East and APAC.
• ★Five parallel Connect tracks separate technical, CX, sales and marketing, vertical and SMB audiences instead of pushing everyone through one keynote stream.
• ★The 2026 edition is built around ZoomMate and Zoom AI agents — the product roadmap disclosure is the reason to attend, not the breakout content.

Free. Zoom states the virtual events are 'complimentary and open to all attendees', and registration is open now. Zoom does not publish a separate price for the regional in-person Zoomtopia days; they are registered through the same event site. No paid tier is listed for the 2026 edition.

When is Zoomtopia 2026?

Zoomtopia 2026 takes place October 20–22, 2026 in New York.

Where is Zoomtopia 2026 held?

Zoomtopia 2026 is held in New York. The event format is hybrid.

How much does Zoomtopia 2026 cost?

Zoomtopia 2026 is free, with a free tier available. Free. Zoom states the virtual events are 'complimentary and open to all attendees', and registration is open now. Zoom does not publish a separate price for the regional in-person Zoomtopia days; they are registered through the same event site. No paid tier is listed for the 2026 edition.

Who should attend Zoomtopia 2026?

Zoomtopia 2026 is aimed at CIOs and IT leaders, IT administrators, Contact centre and CX professionals, Sales leaders, Marketing leaders, Small business owners, Unified communications architects.

What topics does Zoomtopia 2026 cover?

Zoomtopia 2026 covers Zoom AI and AI agents, Unified communications, Contact centre and CX automation, Meeting and workflow automation, Enterprise collaboration platforms, AI assistants in the workplace, Hybrid work technology, Vertical industry deployments.

This page was written from 3 sources, 2 on domains other than zoomtopia.com.

1. 1.zoomtopia.com — zoomtopia.comvendor
2. 2.uctoday.com — zoomtopia 2026
3. 3.callcentrehelper.com — zoomtopia emea 2026 275797