PegaWorld 2027

PegaWorld 2027 is Pegasystems' annual customer and partner conference, confirmed on Pega's own site for 13-15 June 2027 in Las Vegas. It is the primary venue where Pega ships and explains its agentic AI roadmap to the enterprises running its case management and decisioning platforms. The 2026 edition, held 7-9 June at the MGM Grand, drew thousands of attendees across more than 200 live demos and dozens of customer sessions, and launched Pega Infinity 26 with agent orchestration, support for the open Model Context Protocol so third-party agents built on Anthropic Claude, Google Gemini, OpenAI and AWS AgentCore can drive Pega processes, pre-built assignment and document agents, Customer Engagement Studio, and Pega Blueprint integrated with AWS Transform for mainframe modernization. The headline theme was outcome-based pricing designed to remove the AI token tax.

Date

June 13–15, 2027

Location

Las Vegas, Nevada

Format

In-Person

Event Type

Conference

Status

Upcoming

Pricing

Paid

Organizer

Pegasystems

Added

Aug 31, 2026

Updated

Aug 31, 2026

• ✓CIOs and enterprise architects
• ✓Heads of automation and business process transformation
• ✓Chief AI and data officers
• ✓Customer service and operations executives
• ✓Pega developers, system architects and delivery leads
• ✓Systems integrator and consulting partners

If you run automation, case management or customer decisioning on Pega, this is where next year's licence economics and agent architecture are set out before they reach your renewal. The 2026 edition is the tell: it answered how much agentic AI actually costs at scale, how to keep agents auditable inside regulated workflows, and how to connect third-party agents through Model Context Protocol instead of rebuilding. You leave with a concrete modernization sequence, named customer references in your own industry, and direct access to the product managers who own the roadmap you are about to depend on.

• ✓Main-stage product keynote (2026: Pega Infinity 26, agent orchestration and outcome-based pricing)
• ✓Live product demo programme — more than 200 demos ran in 2026
• ✓Customer success sessions across financial services, insurance, telco, healthcare and government
• ✓Legacy and mainframe modernization track built around Pega Blueprint and AWS Transform
• ✓Agentic AI and Model Context Protocol technical sessions
• ✓Solution Designer Initiative credential-based training programme
• ✓Partner and systems-integrator programming

• ★Pega is one of the few enterprise vendors arguing publicly against per-token AI pricing — the 2026 event centred on a fixed price per completed case or business process, so the pricing debate happens on stage rather than in a procurement email.
• ★It is a workflow and case-management conference first, so agentic AI is discussed as governed, auditable work in regulated processes rather than as chatbot demos.
• ★Pega ships against open standards: 2026 added Model Context Protocol support so agents built on Anthropic Claude, Google Gemini, OpenAI and AWS AgentCore can be connected, which makes the roadmap relevant even to non-Pega architecture teams.
• ★Heavy on live product demos and named customer stories — 200+ demos in 2026 — rather than analyst keynotes.
• ★Independent coverage of the 2026 edition characterised it as outcomes-focused rather than AI hype, with Pega's own research put on stage showing that 96% of successful agentic deployments required significant process redesign first.

Registration for PegaWorld 2027 is not open and no pass prices are published as of 31 August 2026 — the PegaWorld page currently offers only a notification sign-up for updates. Budget for a paid in-person conference pass plus Las Vegas travel and accommodation.

When is PegaWorld 2027?

PegaWorld 2027 takes place June 13–15, 2027 in Las Vegas, Nevada.

Where is PegaWorld 2027 held?

PegaWorld 2027 is held in Las Vegas, Nevada. The event format is in-person.

How much does PegaWorld 2027 cost?

PegaWorld 2027 is paid. Registration for PegaWorld 2027 is not open and no pass prices are published as of 31 August 2026 — the PegaWorld page currently offers only a notification sign-up for updates. Budget for a paid in-person conference pass plus Las Vegas travel and accommodation.

Who should attend PegaWorld 2027?

PegaWorld 2027 is aimed at CIOs and enterprise architects, Heads of automation and business process transformation, Chief AI and data officers, Customer service and operations executives, Pega developers, system architects and delivery leads, Systems integrator and consulting partners.

What topics does PegaWorld 2027 cover?

PegaWorld 2027 covers Agentic AI in enterprise workflow, Model Context Protocol and agent interoperability, Business process and case management automation, AI cost and outcome-based pricing models, Legacy and mainframe modernization, Customer decisioning and engagement, AI governance in regulated workflows, Low-code application delivery, Contact centre and service automation.

This page was written from 3 sources, 1 on domains other than pega.com.

1. 1.pega.com — pegaworldvendor
2. 2.pega.com — pega powers ai agents reliably drive mission critical workvendor
3. 3.cmswire.com — pegaworld 2026 helps usher in the age of ai accountability