Dust
by Dust (Permutation Labs SAS)
Multiplayer AI agent platform where teams build, share and govern company-wide AI agents on their own data
Dust is a model-agnostic enterprise platform for building and sharing AI agents that are connected to company knowledge in Slack, Notion, Google Drive, GitHub, Salesforce and other tools. It is built for operations, sales, support and marketing teams that want non-engineers to create governed agents without every department running its own isolated chatbot.
Dust is a Paris-based enterprise AI agent platform founded in September 2022 by former Stripe colleagues Gabriel Hubert (CEO) and Stanislas Polu, who previously spent three years as a research engineer at OpenAI. The company operates as Permutation Labs SAS and positions its product as "multiplayer AI": a shared workspace in which humans and agents work inside the same projects, drawing on a common context layer rather than each employee using a separate assistant. Users can call general agents such as @dust for internal knowledge search or model-specific agents, and teams create their own specialised agents with instructions, skills, knowledge sources and tools, including multi-agent workflows and MCP server connections. The platform is model-agnostic, offering more than 20 frontier models from OpenAI, Anthropic, Google, Mistral and DeepSeek, and connects to Slack, Notion, GitHub, Google Drive, Salesforce and other data platforms with semantic search across them. Governance features include private spaces with role-restricted access, user/builder/admin roles, SSO, audit logs and SCIM on Enterprise, EU or US data residency, and a policy that customer data is never used to train models. In May 2026 Dust raised a $40 million Series B co-led by Sequoia and Abstract, with Snowflake Ventures and Datadog participating, taking total funding above $60 million. At that point it reported more than 3,000 customer organisations, over 300,000 agents deployed, 70% weekly active usage and zero churn in 2025; named customers include Clay, Persona, Profound and Doctolib. Much of the platform code is public on GitHub under an MIT licence. It competes with Glean, Microsoft Copilot Studio, Relevance AI and Lindy.
A COO, CIO or head of AI enablement who wants business teams (sales, support, ops, marketing) to build and share their own governed agents across the company's existing SaaS knowledge, without routing every request through engineering.
One governed, model-agnostic workspace where agents are shared across teams and grounded in Slack, Notion, Drive, GitHub and CRM data, instead of a sprawl of isolated per-user chatbots.
At a Glance
- Category
- AI Agents & Orchestration
- Pricing
- Subscription, Freemium, Contact for pricing
- Target Market
- CIOs, COOs, Heads of AI, Revenue Operations, Customer Support Leaders
- Deployment
- Cloud-only, API-based
- Founded
- 2022
- Headquarters
- Paris, France
- Customers
- 3,000+ organisations (May 2026)
Key Features
- ✓Custom agent builder
No-code creation of agents with instructions, skills, knowledge sources and tools, so business teams can ship their own agents without engineering help.
- ✓Shared multiplayer workspaces
Humans and agents collaborate in the same projects with shared tools and context, so agents built by one team can be reused across the company.
- ✓Connected context layer
Semantic search across Slack, Notion, GitHub, Google Drive, Salesforce and other sources, plus MCP server connections, grounding answers in current company data.
- ✓Model-agnostic runtime
Access to 20+ frontier models from OpenAI, Anthropic, Google, Mistral and DeepSeek, letting teams pick per-agent models and avoid single-vendor lock-in.
- ✓Multi-agent workflows
Multiple agents can be invoked in one conversation or chained into workflows, handling multi-step tasks such as research followed by drafting.
- ✓Governance and access control
Private spaces, user/builder/admin roles, SSO, and on Enterprise SCIM, audit logs and custom data retention, giving IT control over what agents can see.
- ✓Self-improvement loops
Agents incorporate feedback and memory from how people use them, which Dust says improves agent output over time without manual re-prompting.
Capabilities
Use Cases
- •Internal knowledge assistant
Employees ask @dust questions in Slack or the web app and get cited answers drawn from Notion, Drive and GitHub instead of searching several tools.
- •Sales account research
GTM teams such as Clay's build agents that pull CRM and web context into account briefs and outreach drafts, cutting manual prep time before calls.
- •Department-wide agent rollout
Persona deployed over 300 agents across 11 departments, showing how one governed platform can serve many teams' distinct workflows.
- •Company AI strategy at scale
Doctolib uses Dust as the platform for a company-wide AI strategy covering 3,000 employees, centralising governance while letting teams build locally.
- •Support answer drafting
Support teams build agents that search policies and past tickets to draft consistent replies, reducing handling time and escalations to specialists.
Ideal For
Best For
- ✓Company-wide internal knowledge agents that answer from Slack, Notion, Google Drive and GitHub
- ✓Go-to-market teams building account research and outreach agents on CRM data
- ✓Support and customer-success teams drafting answers from internal documentation
- ✓Organisations that want to switch between OpenAI, Anthropic, Google and Mistral models without re-platforming
- ✓European companies that need EU data residency and GDPR-aligned AI tooling
Not Ideal For
- ✗Engineering teams that want to build and update agents programmatically as code — reviewers cite limited API-driven agent authoring compared with developer frameworks
- ✗Organisations whose knowledge lives mainly in Excel and PowerPoint files, where reviewers say integrations are weaker
- ✗Very cost-sensitive teams wanting org-wide access, since per-seat credit pricing adds up and SCIM, audit logs and pooled credits are Enterprise-only
Integrations
Deployment
Market & Ratings
3,000+ organisations (May 2026)
Market Analysis
Pros
- ✓Non-technical teams can build useful agents quickly on top of connected company knowledge
- ✓Strong reported adoption: 70% weekly active usage and zero churn in 2025 per the company
- ✓Model choice across OpenAI, Anthropic, Google, Mistral and DeepSeek
- ✓Enterprise security posture: SOC 2 Type II, GDPR, HIPAA enablement, no training on customer data
Cons
- ✗Reviewers report interface lag and slow agent responses at times
- ✗Limited ability for technical users to create and update agents programmatically via API
- ✗Gaps in native connectors, with PowerPoint and Excel handling called out as weak
- ✗A real learning curve for builders around connection scoping and agent design, and key admin features are Enterprise-gated
Pricing
Free seat
$0
- ✓500 lifetime credits
Pro seat
From €24/seat/mo (annual; €30 monthly)
- ✓8,000 credits per seat per month
- ✓20+ frontier models
- ✓Custom agents and multi-agent workflows
- ✓Slack, Notion, GitHub, Drive and 20+ connectors
- ✓SSO (Okta, Entra ID, JumpCloud)
- ✓US and EU data residency
Max seat
From €120/seat/mo (annual; €150 monthly)
- ✓40,000 credits per seat per month
- ✓Everything in Pro
Enterprise
Contact for pricing
- ✓Unlimited connectors and MCP servers
- ✓Workspace-pooled credits with volume pricing
- ✓SCIM, audit logs and custom data retention
- ✓Single-tenant deployment
- ✓Dedicated CSM and SLA support
- ✓Custom MSA/DPA
List pricing is published in euros per seat per month, metered as a monthly credit allowance per seat (8,000 on Pro, 40,000 on Max) that does not roll over. SCIM, audit logs, pooled credits, single-tenant deployment and custom legal terms are gated behind custom-priced Enterprise, and third-party reviewers note per-seat costs add up for org-wide rollouts.
Security & Compliance
Connect
Sources
This page was written from 7 sources, 4 on domains other than dust.tt.
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