Zenzap
by Zenzap
Team chat where employees and AI agents share channels, tasks and workflows
Zenzap is a business team chat app where specialized AI agents sit in group chats alongside employees, take instructions by text or voice and run workflows across CRM, finance, HR and scheduling tools. It is aimed at operations-heavy companies that want agents to do work where their teams already talk.
Zenzap is a workplace messaging platform from a Tel Aviv company founded in 2022 by CEO Guy Weiss, CTO Jonatan Bien and COO Noam Neumann. It came out of stealth on October 14, 2026 with $44M in cumulative funding, jointly led by Bessemer Venture Partners and Lightspeed Venture Partners with The Garage participating. Zenzap calls its approach Multiplayer AI: instead of each person talking to a private chatbot, teams add specialized agents to shared group chats where people and agents assign tasks, share documents and make decisions. Users talk to agents by text or voice, and prebuilt agents and automations can be switched on without code; the company says an agent takes under 90 seconds to set up. The site advertises 400+ connectors, including Salesforce, HubSpot, QuickBooks, Xero, Stripe, Gmail, Microsoft Teams, BambooHR, HiBob, Personio, Procore, DocuSign, Deputy and 7shifts. Example workflows include lead qualification and CRM updates, invoice follow-up and payment reconciliation, expense recording, shift scheduling and handovers, maintenance requests and employee onboarding. Admins control who can add agents, which chats an agent can see, what it may do and when a human must approve an action, and the company says customer data is not used to train models. Zenzap reports thousands of customer organizations, 10,000+ teams and more than 40,000 automated workflows, all company figures. It also sells a chat-only product without agents. It competes with Slack and Microsoft Teams, both of which are adding their own agents, and with automation tools such as Zapier and Make.
An operations or COO-level leader at a company with frontline or field teams (construction, hospitality, healthcare, services) that coordinates work in chat and wants routine follow-ups automated.
Routine tasks such as invoice follow-ups, CRM updates and shift swaps are handled by agents inside the team chat, without a separate automation tool or developer.
At a Glance
- Category
- Automation & Workflows
- Pricing
- Freemium, Subscription
- Target Market
- COOs, Operations Leaders, IT Managers, SMB Owners
- Deployment
- Cloud-only
- Founded
- 2022
- Headquarters
- Tel Aviv, Israel
- Team Size
- 11-50
- Customers
- Thousands of organizations, 10,000+ teams (company-reported, October 2026)
Key Features
- ✓Agents in group chats
Specialized agents join shared channels with employees, so a whole team can assign work to and review the output of the same agent.
- ✓Text and voice instructions
Staff can instruct agents by typing or speaking, which suits frontline and mobile workers who will not open a workflow builder.
- ✓Prebuilt agents and workflows
Ready-made workflows for lead routing, invoice follow-up, onboarding and shift handovers can be turned on without code.
- ✓400+ connectors
Connects agents to CRM, accounting, HR, construction and scheduling apps such as Salesforce, Xero, BambooHR, Procore and Deputy so they can act on real records.
- ✓Admin controls and approvals
Admins set who can add agents, which chats they access, what actions they may take and when a human must approve.
- ✓Built-in team chat
Includes DMs, group chats, to-dos, scheduled messages, voice and video calls and AI search, so it can replace an existing chat tool.
Capabilities
Use Cases
- •Invoice follow-up
A finance agent watches QuickBooks or Xero for overdue invoices, sends reminders and posts status in the finance channel.
- •Lead qualification and routing
A sales agent qualifies inbound leads, updates HubSpot or Salesforce and alerts the right rep in the team chat.
- •Shift scheduling
Hourly teams request swaps and log attendance in chat while an agent updates schedules in Deputy or 7shifts.
- •Employee onboarding
An agent walks a new hire through onboarding steps and syncs records from BambooHR or HiBob, cutting manual HR coordination.
Ideal For
Best For
- ✓Small and mid-sized businesses that want team chat and no-code AI agents in one product
- ✓Shift-based teams that need schedule swaps, handovers and attendance checks handled in chat
- ✓Sales teams that want inbound leads qualified, routed and logged in HubSpot or Salesforce automatically
- ✓Finance teams chasing invoices and reconciling payments with QuickBooks, Xero or Stripe
- ✓Companies moving off WhatsApp groups for work communication, which Zenzap supports migrating
Not Ideal For
- ✗Large enterprises standardized on Slack or Microsoft Teams, where replacing the chat platform is a bigger decision than adding agents
- ✗Teams that need SSO, SCIM or audit logs on a budget, since those are limited to the custom-priced Enterprise plans
- ✗Buyers who want independent evidence of agent accuracy, since Zenzap publishes no reliability benchmarks
Deployment
Market & Ratings
Thousands of organizations, 10,000+ teams (company-reported, October 2026)
Market Analysis
Pros
- ✓Free tier with unlimited users and 100 AI credits makes it cheap to trial
- ✓Published pricing, unlike most enterprise agent platforms
- ✓Claims SOC 2, ISO 27001, HIPAA and GDPR compliance, with a BAA available
- ✓Admin approval controls on agent actions
Cons
- ✗Adopting it means moving team communication off Slack or Teams, a hard sell in larger organizations
- ✗Usage, setup-time and customer figures are company-reported with no published methodology or reliability benchmark
- ✗SSO, SCIM and audit logs are locked to custom-priced Enterprise plans, and add-on prices are not listed
- ✗Customer counts span small teams to multinationals with few named enterprise references
Pricing
Free (AI agents)
$0
- ✓100 AI credits per month
- ✓Unlimited users
- ✓All features and integrations
Business+
From $50/mo
- ✓400 AI credits per month
- ✓Team agents in group chats
- ✓Automated workflows
- ✓API access
- ✓10 TB storage
Lite (chat only)
From $51/mo
- ✓100 GB storage
- ✓Voice and video calls
- ✓AI workspace search
Enterprise
Contact for pricing
- ✓SAML, SCIM and SSO
- ✓Audit logs
- ✓Encryption key management
- ✓Forward deployed engineer
- ✓Custom AI credits
Business+ starts at $50 a month for the workspace with 400 AI credits; larger user tiers above five users require a demo. Agent usage is metered in AI credits, extra credits and storage are paid add-ons with unlisted prices, and HIPAA with a BAA is an add-on. SSO, SCIM and audit logs are Enterprise only. Annual billing saves up to 33% (pricing page checked October 17, 2026).
Security & Compliance
Sources
This page was written from 5 sources, 3 on domains other than zenzap.co.
Stay Ahead of the Curve
Weekly enterprise AI insights for technology leaders. No spam, no vendor pitches—unsubscribe anytime.
SubscribeRelated Products
Tines
Intelligent workflow platform where employees build AI apps, agents and automations in plain English while IT governs them
Metaview
Agentic recruiting platform with AI agents for sourcing, screening and interview notes
Jack & Jill
AI recruiting agents on both sides of the hire: Jill sources for employers, Jack represents candidates, and they introduce only on mutual fit
Sidetrade Aimie
Autonomous AI agents for order-to-cash: collections calls, cash application and credit risk