Scale AI
by Scale AI, Inc.
Reliable AI systems for the world's most important decisions.
Scale AI provides the data engine, evaluation, and enterprise platforms that power frontier AI, combining high-quality human-labeled data, RLHF, and model evaluation with applied GenAI systems for enterprise and government.
At a Glance
- Category
- Data & Analytics
- Pricing
- Usage-based, Contact for pricing
- Target Market
- AI Research Labs, CTOs, Data Scientists, ML Engineers, Enterprise AI Teams, Government and Defense Agencies
- Founded
- 2016
- Headquarters
- San Francisco, United States
- Customers
- Trusted by leading AI labs, enterprises, and government agencies including OpenAI, Microsoft, Meta, Morgan Stanley, Toyota, and the U.S. Department of Defense
Key Features
- ✓Scale Data Engine
End-to-end data collection, curation, and annotation across text, image, video, and 3D, with contributors sourced for quality (25% hold advanced degrees).
- ✓RLHF and Expert Data
Reinforcement learning from human feedback and domain-expert data curation to fine-tune and align large language models.
- ✓Scale Evaluation
Automated and human-in-the-loop benchmarking, model comparison, and red-teaming to identify weaknesses, risks, and vulnerabilities.
- ✓Scale GenAI Platform
Enterprise platform to build customized RAG pipelines and fine-tuned LLM applications on proprietary data with open or closed foundation models.
- ✓Scale Donovan
Public-sector and defense platform for secure, auditable, operator-in-the-loop AI mission workflows meeting government security controls.
- ✓Self-Serve Data Engine
Pay-as-you-go data annotation and management with the first 1,000 labeling units and 10,000 images at no cost.
Capabilities
Use Cases
- •Training data for frontier models
Generative AI labs use Scale's curated, human-labeled data and RLHF to train and align large language models.
- •Enterprise GenAI deployment
Enterprises transform proprietary data into customized, production-ready RAG and fine-tuned GenAI applications.
- •Government and defense intelligence
Public-sector agencies turn classified and complex data into actionable, auditable intelligence via Scale Donovan.
Ideal For
Best For
- ✓Sourcing and labeling high-quality training data for AI models
- ✓RLHF and expert data curation for frontier model fine-tuning
- ✓Model evaluation, benchmarking, and red-teaming for enterprise and government
Integrations
Market & Ratings
Trusted by leading AI labs, enterprises, and government agencies including OpenAI, Microsoft, Meta, Morgan Stanley, Toyota, and the U.S. Department of Defense
Market Analysis
Pros
- ✓Industry-leading, high-quality human-labeled and expert-curated data
- ✓End-to-end coverage from data to evaluation to deployed GenAI systems
- ✓Strong relationships with frontier AI labs, enterprises, and government
- ✓Backed by major strategic investors including Meta, Amazon, and NVIDIA
Cons
- ✗Enterprise pricing is opaque and oriented to large engagements
- ✗Past scrutiny over contractor labor practices via Remotasks/Outlier
- ✗Meta's 49% stake raised conflict-of-interest concerns among some rival AI labs
- ✗Limited public self-serve user reviews compared to smaller annotation tools
Pricing
Self-Serve Data Engine
Usage-based (pay-as-you-go)
- ✓First 1,000 labeling units at no cost
- ✓First 10,000 images of data management at no cost
- ✓Annotate and manage data in one place
- ✓Pay via credit card
Enterprise
Contact for pricing
- ✓Enterprise-grade quality and SLAs
- ✓Access to Data Engine and Enterprise GenAI Platform
- ✓Dedicated customer operations support
- ✓Custom data solutions
Enterprise engagements use custom pricing based on data volume, quality requirements, and SLAs. A self-serve, pay-as-you-go Data Engine offers a limited free starting allowance (first 1,000 labeling units and first 10,000 images at no cost).
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