Encharge
by Encharge
Behaviour-driven marketing automation built for SaaS
Encharge is a behaviour-driven marketing automation platform aimed at SaaS companies and agencies. Its visual flow builder turns product events — signups, feature use, failed payments, trial expiry — into branching email journeys, backed by segmentation, lead scoring, website tracking and native CRM and billing integrations. AI features are supplementary rather than central to the product.
Encharge is a behaviour-driven marketing automation and email platform built for SaaS companies, agencies and digital businesses rather than for e-commerce catalogues. Its centre of gravity is a visual flow builder in which user actions — a signup, a feature used for the first time, a trial about to lapse, a failed payment — trigger branching journeys that send email, update fields, score leads or push data to other systems. Around that sit advanced segmentation, event-based and company-level segments, unified user and company profiles, a no-code email editor, A/B testing, lead scoring, website tracking, native forms, free email verification and transactional email. The platform lists 48 or more native integrations on its own site — HubSpot, Salesforce, Segment, Stripe, Chargebee, Intercom, Typeform, Shopify, WooCommerce, Slack, Google Sheets and Zapier among them — with several of the deeper CRM and commerce connectors, plus transactional email, API events and custom objects, reserved for the higher-priced tier. AI is present but peripheral: a free GPT-4o-based email subject-line generator, and a separate product, Breezemail.AI, that categorises inbox mail. There is no AI journey optimisation, send-time prediction or predictive lead scoring. Founded in 2018 by Kalo Yankulov and Slav Ivanov and now listing a Miami, Florida address, Encharge says more than 4,000 companies have used it to send hundreds of millions of messages. Independent review sites rate it highly — 4.9 out of 5 across 297 GetApp reviews — with reviewers consistently praising the flow builder's clarity and the support team's responsiveness.
The growth or lifecycle marketer at a product-led SaaS company who wants product behaviour, not uploaded lists, to drive onboarding, trial conversion and churn-prevention email.
Product events from Stripe, Segment or your own app fire branching journeys the moment they happen, built in a visual flow builder without engineering help.
At a Glance
- Category
- Marketing & Sales
- Pricing
- Subscription
- Target Market
- CMOs, Growth Marketers, SaaS Founders, Marketing Operations
- Deployment
- Cloud-only
- Founded
- 2018
- Headquarters
- Miami, Florida, United States
- Customers
- 4,000+ companies (vendor claim on encharge.io/about)
Key Features
- ✓Visual flow builder
Drag-and-drop journeys branch on user behaviour, letting non-engineers ship automation without writing conditional logic.
- ✓Behaviour-triggered email
Product events such as signup, feature use or failed payment fire messages at the moment they happen.
- ✓Advanced and event-based segmentation
Audiences are defined from tracked behaviour and custom object data, not just static list membership.
- ✓Unified user and company profiles
Person-level and account-level records support B2B account-based campaigns alongside individual lifecycle email.
- ✓Lead scoring and website tracking
Scores prospects from on-site behaviour so sales works a prioritised list rather than a raw export.
- ✓48+ native integrations
HubSpot, Salesforce, Segment, Stripe, Chargebee, Intercom, Shopify and Zapier connect without middleware, though several are Premium-only.
- ✓AI subject-line generator
A free GPT-4o-based tool drafts subject-line variants, and is the platform's main customer-facing AI feature.
Capabilities
Use Cases
- •SaaS trial-to-paid conversion
Trigger nudges from in-product behaviour so trial users get prompts tied to what they have not yet done.
- •Product onboarding sequences
Branch new-user education on the features each account has actually adopted rather than on elapsed days.
- •Churn prevention on billing failures
Stripe and Chargebee events fire dunning journeys the moment a payment fails, before the account lapses.
- •Account-based B2B nurture
Company profiles and custom objects let campaigns target whole buying groups rather than isolated contacts.
- •Agency multi-client management
Separate workspaces let an agency run distinct automation programmes for several clients from one login.
Ideal For
Best For
- ✓SaaS companies running trial-to-paid and onboarding lifecycle email
- ✓Product-led growth teams that want product events, not list uploads, driving campaigns
- ✓Small agencies managing marketing automation for several clients from one account
- ✓Teams already on Stripe, Chargebee, HubSpot or Segment who want native event wiring
- ✓Marketers who want a visual flow builder they can operate without developer support
Not Ideal For
- ✗Buyers shopping for an AI-first platform — Encharge's AI amounts to a GPT-4o subject-line generator and a separate inbox-categorisation product, with no AI journey optimisation, send-time prediction or predictive scoring
- ✗Solo users and pre-revenue startups: there is no free plan and entry pricing is $99/month, or $79 billed yearly, for 2,000 subscribers
- ✗High-volume senders sensitive to overage, since sends are capped at 10x to 12x the subscriber limit and overages run $100 per 100,000 emails
- ✗Teams needing deep e-commerce or CMS connectors out of the box; reviewers report gaps and API problems around WordPress, Shopify and form builders that need third-party connectors
Deployment
Market & Ratings
4,000+ companies (vendor claim on encharge.io/about)
Market Analysis
Pros
- ✓Very strong independent review scores — 4.9/5 across 297 GetApp reviews — with the flow builder's clarity cited repeatedly
- ✓A behaviour-first data model that suits product-led SaaS far better than list-centric email tools
- ✓Support responsiveness is the single most consistent piece of praise across review platforms
- ✓Native Stripe, Chargebee, HubSpot, Salesforce and Segment connectors remove a middleware layer for the common SaaS stack
Cons
- ✗AI capability is thin for an AI directory: one subject-line generator and a separate side product, with no AI journey optimisation, send-time prediction or predictive scoring
- ✗No free tier at all, and the cheapest plan is $99/month on monthly billing, which prices out very early-stage teams
- ✗Key integrations — HubSpot, Salesforce, Segment, Shopify, WooCommerce — plus transactional email, API events and custom objects are gated behind the $159/month Premium plan
- ✗Reviewers report integration problems with the WordPress and Shopify APIs and inconsistent support response times
- ✗Requests for more native templates, better landing pages and stronger analytics recur across reviews
Pricing
Growth
From $99/mo
- ✓Up to 2,000 subscribers
- ✓Email sends capped at 10x subscribers
- ✓Flow builder
- ✓Advanced segmentation
- ✓Behaviour emails and webhooks
- ✓Zapier, Stripe and Chargebee
- ✓Free email verification
- ✓$79/mo billed yearly
Premium
From $159/mo
- ✓Up to 2,000 subscribers
- ✓Email sends capped at 12x subscribers
- ✓HubSpot, Salesforce and Segment
- ✓Shopify and WooCommerce
- ✓Transactional email
- ✓API events and custom objects
- ✓$129/mo billed yearly
Enterprise
Contact for pricing
- ✓50,000+ subscribers
- ✓Dedicated account manager
- ✓Free onboarding
Metered on subscriber count rather than sends: $99/month for 2,000 subscribers on Growth and $159/month on Premium, dropping to $79 and $129 on annual billing, both with a 14-day free trial and no free plan. Send volume is capped at 10x (Growth) or 12x (Premium) the subscriber limit with overages at $100 per 100,000 emails, and HubSpot, Salesforce, Segment, transactional email, API events and custom objects are Premium-only; 50,000+ subscribers moves you to custom Enterprise pricing.
Security & Compliance
Sources
This page was written from 6 sources, 2 on domains other than encharge.io.
- 1.encharge.io — encharge.iovendor
- 2.encharge.io — pricingvendor
- 3.encharge.io — featuresvendor
- 4.encharge.io — aboutvendor
- 5.getapp.com — encharge
- 6.mailcon.com — encharge review
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