Ema

Ema is an enterprise agentic AI platform that deploys configurable "AI Employees" — no-code agents that complete routine HR, IT, finance and support work end to end inside existing systems of record. It is aimed at CIOs and CHROs at large enterprises who want packaged, governed agents rather than a build-your-own agent framework, and who need on-premises or air-gapped deployment to satisfy data-sovereignty rules.

Ema, founded in 2023 by former Google and Okta leaders and headquartered in Mountain View, California, sells what it calls Universal AI Employees: no-code agents an enterprise configures with objectives, tools and constraints rather than building from scratch. Two components carry the architecture. A Generative Workflow Engine — a small transformer that emits workflow and orchestration code — decomposes a request into steps, while EmaFusion, a mixture-of-experts layer the company says combines more than 100 public and custom models, routes each step to a cheaper or stronger model; Ema claims this yields accuracy at up to 20x lower cost than calling a single frontier model. The platform ships 250+ prebuilt connectors into HRIS, payroll, identity, device and collaboration systems, and surfaces agents in Slack, Microsoft Teams and voice. On 1 September 2026 Ema launched packaged HR, IT and Finance Hubs — covering onboarding, benefits, headcount planning, asset and access management, ticketing, payroll, timesheets and expenses — alongside an Autopilot builder that composes a multi-step workflow from a single prompt. Wipro, which cites roughly 2.9 million employee queries a year across 240,000+ staff in 65 countries, reports response times falling from days to seconds and a 20% satisfaction gain; Hitachi, ADP, PwC, NTT DATA and AMS are also named as customers. Ema has raised over $61M across three rounds led by Accel and Section 32, with Prosus Ventures, Hitachi Ventures, Wipro Ventures, Sozo Ventures and SCB10X participating, employs roughly 228 people, and supports cloud, on-premises and air-gapped deployment on Azure and Google Cloud with SOC 2, ISO 27001, HIPAA, GDPR and NIST alignment.

Category

AI Agents & Orchestration

Pricing

Contact for pricing, Subscription

Target Market

CIOs, CTOs, CHROs, Heads of Shared Services, Enterprise Developers

Deployment

Cloud-first, Hybrid, Self-hosted

Founded

2023

Headquarters

Mountain View, United States

Team Size

201-500

• ✓
  EmaFusion multi-model router

  Routes each task across 100+ public and custom models, which Ema says cuts cost up to 20x versus routing everything through one frontier model.

• ✓
  Generative Workflow Engine

  A small transformer generates the workflow and orchestration code at runtime, so agents assemble steps instead of following brittle hardcoded scripts.

• ✓
  250+ prebuilt enterprise connectors

  Integrations into HRIS, payroll, identity, device and collaboration systems let agents act in real systems of record, not just answer questions.

• ✓
  HR, IT and Finance Hubs

  Packaged AI Employees for onboarding, benefits, access management, ticketing, payroll and expenses, launched 1 September 2026 for fast deployment.

• ✓
  Autopilot builder

  Composes a dynamic multi-step workflow from a single natural-language prompt, so non-engineers can stand up a new agent without developer time.

• ✓
  On-premises and air-gapped deployment

  Runs inside the customer's own Azure or Google Cloud tenancy to satisfy data-sovereignty and regulated-industry constraints that block shared SaaS.

• •
  Enterprise employee service desk

  Wipro routes roughly 2.9 million annual employee queries through Ema and reports response times dropping from days to seconds with a 20% satisfaction gain.

• •
  Contingent workforce administration

  AMS applies Ema to contingent workforce management, automating candidate and onboarding administration that previously consumed human coordinator time.

• •
  IT access and asset provisioning

  Agents handle access requests, device assignment and identity changes by acting directly in the identity, MDM and ticketing systems rather than escalating.

• •
  Finance back-office operations

  Payroll queries, timesheet follow-ups and expense review are completed end to end instead of queuing for a shared-services analyst to action.

• •
  Regulated-sector agent deployment

  Banks, healthcare and defence-adjacent organisations run Ema on-premises or air-gapped so employee data never leaves their own cloud tenancy.

Ema publishes no pricing at all — the pricing page is a demo request form, there is no free tier or self-serve trial, and every engagement runs through enterprise sales. Because deployment scope spans packaged Hubs, connector count and whether you need on-premises or air-gapped hosting, buyers should expect a bespoke annual contract and should benchmark it against Microsoft Copilot Studio and Agent365 list pricing, which is public, before negotiating.

This page was written from 6 sources, 3 on domains other than ema.ai.

1. 1.ema.ai — ema.aivendor
2. 2.globenewswire.com — ema launches hr it and finance hub to help enterprises put a
3. 3.venturebeat.com — ema raises 36m to build universal ai employees for enterpris
4. 4.tracxn.com — ksb3jUKrtsxUjw6V pJ Daac843jAQUG62LqeRWEGJ0
5. 5.ema.ai — ema revolutionizes enterprise ai new funding ai employee buivendor
6. 6.ema.ai — pricingvendor