Agentforce Flex Credits Cost $0.50 to $3.33 per Resolved Case
Agentforce Flex Credits bill $0.10 per action, so a service agent's cost per resolved case runs from $0.50 to $3.33 depending on how many steps it takes. Help Agent's $2 per resolution wins above about 12 actions at 60% resolution, and the $2 per-conversation SKU never wins.
October 30, 2026 · 15 min read