AI agents

Computer use is now a built-in, native tool inside Gemini 3.5 Flash — Google's fastest, cheapest enterprise AI model. This isn't a demo. It's a production-grade capability that lets AI agents see screens, click buttons, and navigate software across browser, mobile, and desktop environments. With a 78.4% OSWorld score at Flash-tier pricing, Google just changed the economics of enterprise automation. The $35B RPA market should be paying attention.

At SAP Sapphire 2026 on May 12, CEO Christian Klein declared Anthropic's Claude the primary reasoning engine for 200+ AI agents and 50+ Joule Assistants inside S/4HANA, SuccessFactors, and Ariba. SAP runs 85% of the Fortune 500 — and just picked Anthropic over OpenAI despite Microsoft being its largest cloud partner. Why Anthropic won the largest enterprise vendor selection of 2026, the SaaSpocalypse context (SAP -41%, Anthropic at a $1T valuation 5x SAP's market cap), and two frameworks every CIO should run before signing a Joule contract: a Joule Investment Decision Matrix and a Vendor Co-Opetition Risk Matrix to assess partners who also compete with you.

Blitzy raised $200 million at a $1.4 billion post-money valuation on May 5, 2026, to deploy thousands of specialized coding agents in parallel against a dynamic knowledge graph of the customer's codebase. The platform calls Claude, GPT, and Gemini more than 100,000 times per run and scored 66.5% on Scale AI's SWE-Bench Pro, the long-horizon coding benchmark where most frontier models struggle. The bet is that the autonomous-coding category just split four ways and Tier 3 — parallel multi-agent orchestration for legacy modernization — has no incumbent. Liberty Mutual, Erie Insurance, and BAL all wrote strategic checks.

SAP just banned third-party AI agents from its APIs. Salesforce just exposed every capability to them. Two opposite enterprise architecture bets.

Parallel Web Systems hit $2B in five months with a web search index built for AI agents, not humans. Why CIOs need a budget line for agent web access in 2026.

Workday spent $3B on Sana, Paradox, Evisort, HiredScore and switched to per-call API metering. What every Workday CIO must do in the next 12 months.

Salesforce Agentforce Operations cuts cycle times by 70% by rebuilding back-office workflows for agents, not humans. CIOs need to audit workflows before deploying agents.

Microsoft Agent 365 went GA May 1 at $15/seat ($99 in E7). Why the per-seat price hides the real Azure consumption bill — and how to negotiate now.

Meta signed a multibillion-dollar deal for tens of millions of AWS Graviton5 cores. Why agentic AI is forcing a CPU-first rethink of enterprise infrastructure.

Microsoft, Amazon, Meta, Salesforce, and Stripe joined Google's Universal Commerce Protocol on April 24. Agentic shopping just got a single open standard.

Google's Gemini Enterprise Agent Platform launches Agent Identity, Registry, and Gateway—the governance stack enterprise CIOs have been building.

AI Agent Adoption in 2026: What NVIDIA's Research Reveals Ab Key insights for enterprise AI leaders on what this means and what to do next.