Redis Iris
by Redis, Inc.
Real-time context engine giving AI agents governed retrieval, live operational data and durable memory
Redis Iris is a context engine that sits between an AI agent and the enterprise data it needs to act, turning fragmented systems of record into a governed, agent-readable retrieval layer with durable memory. It is aimed at teams running production agents that fail on stale state, slow retrieval and fragmented memory rather than on model quality.
Redis Iris is Redis, Inc.'s context and memory platform for AI agents, announced 18 May 2026 by CEO Rowan Trollope. Redis's argument is that production agents fail for runtime reasons — stale state, slow retrieval, fragmented memory, disconnected tools — rather than because of model choice, and that the fix is a dedicated context engine between the agent and its data. Iris packages five tools on top of Redis. Context Retriever lets developers define a semantic model of business data — entities, fields, relationships and access rules — and auto-generates Model Context Protocol tools the agent calls instead of querying databases directly or gambling on text-to-SQL; agents authenticate with scoped keys, discover only permitted tools, and row-level filters are enforced server-side. Agent Memory manages short-term conversational state plus longer-lived durable memory so preferences and history persist across turns, sessions and agents. Redis Data Integration continuously synchronises relational databases, warehouses and document stores into Redis in agent-optimised formats, separating systems of record from the agent-facing retrieval plane. LangCache provides semantic caching that Redis says cuts token costs by up to 90%, and Redis Search is the underlying vector, structured and unstructured query engine. Context Retriever and Agent Memory launched in preview; Redis Data Integration reached general availability on the same date. Redis claims sub-millisecond reads and writes, under 250ms P95 query latency across production workloads, and that Redis already sits in 43% of enterprise AI agent stacks; it passed $300M in annualised recurring revenue. Iris is multi-cloud and BYOC by design, positioned explicitly against making an agent context layer a hyperscaler lock-in decision.
A platform or AI infrastructure team already running Redis in the agent runtime, whose production agents are failing on stale data, slow retrieval or memory that does not persist across sessions.
One runtime replaces the usual tool zoo of vector database, memory service, streaming pipeline and cache, with governed MCP tools over business entities and sub-millisecond retrieval inside a latency budget voice and fraud workloads can live with.
At a Glance
- Category
- Infrastructure & Cloud
- Pricing
- Usage-based, Subscription, Freemium, Contact for pricing
- Target Market
- CTOs, CIOs, Enterprise Developers, Data Engineers, Platform Engineering Teams
- Deployment
- Cloud-first, Multi-cloud, Hybrid, Self-hosted, API-based
- Founded
- 2011
- Headquarters
- San Francisco, United States
- Customers
- 10,000+ Redis customers company-wide; Character.ai and Safe in Home are named in Iris materials
Key Features
- ✓Context Retriever (preview)
Declares a semantic model of entities and access rules, then auto-generates MCP tools agents call instead of writing queries.
- ✓Agent Memory (preview)
Stores short-term interaction history and long-term durable memory so agents keep state across turns and sessions.
- ✓Redis Data Integration (GA)
Continuously syncs relational databases, warehouses and document stores into Redis in formats optimised for agent access.
- ✓LangCache semantic caching
Caches semantically similar prompts and responses, which Redis says saves up to 90 percent on token costs.
- ✓Redis Search query engine
Retrieves vector, structured, unstructured and real-time data as the fast layer underneath the context engine.
- ✓Server-side access enforcement
Agents authenticate with scoped keys, discover only permitted tools, and row-level filters are applied server-side.
- ✓Multi-cloud and BYOC deployment
Runs across clouds and in the customer's own cloud account so context does not become a lock-in decision.
Capabilities
Use Cases
- •Customer support agent with real situational context
A support bot answering 'why is my order late' traverses customer, order, shipment, ticket and policy entities in one governed flow instead of brittle per-system integrations.
- •Voice agents inside a latency budget
Sub-millisecond retrieval keeps context lookups from breaking turn-taking in a real-time voice interaction where any stall is audible.
- •Fraud scoring on live operational state
Data Integration streams transaction and account changes into Redis so a scoring agent decides against current state rather than a stale batch snapshot.
- •Cutting inference spend on repeated queries
LangCache serves semantically equivalent prompts from cache, which Redis states can reduce token costs by as much as 90 percent.
- •Persistent memory across a coding agent fleet
Redis cites Safe in Home using Agent Memory to hold shared context across multiple coding agents working in real time.
Ideal For
Best For
- ✓Latency-sensitive agent workloads such as voice turn-taking, fraud scoring and real-time personalisation where retrieval speed is a hard constraint
- ✓Replacing brittle per-workflow integrations and text-to-SQL with governed, auto-generated MCP tools over a declared semantic model
- ✓Giving agents durable memory that compounds across sessions and channels instead of reloading context every turn
- ✓Multi-cloud or bring-your-own-cloud deployments where the context layer must not force a hyperscaler commitment
- ✓Teams already running Redis in the agent stack who want to add retrieval and memory without introducing another vendor
Not Ideal For
- ✗Teams that need contractually stable, generally available components today — Context Retriever and Agent Memory are both still in preview, and only Redis Data Integration is GA
- ✗Buyers who require third-party verification before committing; Blocks & Files noted that Iris's petabyte-scale and sub-five-millisecond claims have no independent evaluation and that Redis's comparisons to Oracle and Snowflake rest on assertion rather than benchmarks
- ✗Organisations without existing Redis operational expertise, since the whole pitch is extending infrastructure teams already run rather than adopting a new one
- ✗Procurement processes that need a published price for the AI components — Redis Cloud rates are public but Iris capabilities are not separately listed
Integrations
Deployment
Market & Ratings
10,000+ Redis customers company-wide; Character.ai and Safe in Home are named in Iris materials
Market Analysis
Pros
- ✓Consolidates four normally separate layers — retrieval, memory, change-data ingestion and semantic caching — into one runtime, which removes real integration seams rather than just rebranding a vector store
- ✓Governed retrieval by design: scoped keys, permitted-tool discovery and server-side row-level filters are a materially better security posture than pointing an agent at text-to-SQL
- ✓Latency is the genuine differentiator, with sub-millisecond reads and a stated sub-250ms P95 that matter for voice, fraud and personalisation workloads
- ✓Builds on infrastructure most agent teams already run, so adoption does not mean onboarding an unfamiliar datastore
- ✓Redis has the commercial durability to back it — past $300M annualised recurring revenue, 10,000+ customers and $355M raised
Cons
- ✗Two of the three headline components, Context Retriever and Agent Memory, are preview-only; just Redis Data Integration is generally available, so this is not yet a fully GA product
- ✗Blocks & Files found no independent third-party evaluation of Iris, and flagged that the petabyte-scale sub-five-millisecond claim is unverified and that Trollope's dismissals of Oracle and Snowflake rest on assertion rather than benchmarking
- ✗No pricing was published for the Iris components at launch and none appears on the Redis pricing page, leaving buyers unable to size the AI capabilities separately
- ✗The '43% of enterprise AI agent stacks' figure is Redis's own research and is used to argue incumbency rather than context-engine capability — Redis being present as a cache says little about Iris
- ✗Techzine's coverage repeated the vendor framing without critical analysis or competitive comparison, so genuinely independent technical assessment of Iris remains thin
- ✗Hacker News, Reddit, G2 and Product Hunt carry no product-specific discussion of Iris, so there is no practitioner signal on production failure modes yet
Pricing
Free
$0
- ✓Up to 30 MB
- ✓Shared cloud deployment
- ✓Single database
- ✓Best-effort SLA and community support
Essentials
From $0.007/hour ($5/month minimum)
- ✓250 MB to 100 GB RAM and SSD
- ✓Single database
- ✓SAML SSO and RBAC
- ✓Encryption in transit and at rest
- ✓Up to 99.99% uptime
- ✓Redis Flex at 10% RAM for lowest cost
Pro
From $0.014/hour ($200/month minimum)
- ✓Unlimited RAM and multiple databases
- ✓Active-Active multi-region
- ✓Auto-tiering
- ✓Private connectivity
- ✓Up to 99.999% uptime
- ✓First $200 free
Enterprise / on-prem and hybrid
Contact for pricing
- ✓Multi-cloud, hybrid and on-premise deployment
- ✓Annual plan
- ✓Enterprise support
Iris has no separate price list — it is consumed through an existing or new Redis Cloud account, so the published Redis Cloud rates are what you pay: Free at 30 MB, Essentials from $0.007 per hour with a $5 monthly minimum, and Pro from $0.014 per hour with a $200 monthly minimum and the first $200 free. Neither Context Retriever, Agent Memory, LangCache nor Redis Data Integration appears as a separately metered line item on the pricing page, and Blocks & Files noted the launch announcement carried no pricing information at all. On-premise, hybrid and multi-cloud deployments are annual-plan and quote-only. Buyers should assume the AI capabilities are bundled into the underlying Redis Cloud consumption and confirm metering with sales before sizing, particularly for the two preview components.
Security & Compliance
Connect
Sources
This page was written from 8 sources, 4 on domains other than redis.io.
- 1.redis.io — context is all you needvendor
- 2.redis.io — irisvendor
- 3.redis.io — pricingvendor
- 4.redis.io — companyvendor
- 5.siliconangle.com — redis debuts much needed memory layer enterprise ai agents
- 6.blocksandfiles.com — 5241795
- 7.techzine.eu — redis launches context engine for memory ai agents
- 8.en.wikipedia.org — Redis
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