ElevenLabs
by ElevenLabs
Production-grade voice AI: speech, cloning, dubbing and deployable voice agents in 70+ languages.
ElevenLabs is a voice AI platform whose models generate synthetic speech, clone voices, transcribe audio, dub video and produce music, sold through a web studio, a REST API and a hosted conversational-agent product. Enterprises use it to run customer-facing voice agents across phone, chat and WhatsApp, and to localise content into more than seventy languages without re-recording it.
ElevenLabs is a voice AI company whose models generate synthetic speech, clone voices, transcribe audio, dub video and produce music and sound effects, sold through a web studio, a REST API and a hosted conversational-agent platform. The product line is organised as ElevenCreative for content production, ElevenAgents for deployable voice agents across phone, chat, email and WhatsApp, and ElevenAPI for direct integration. Its models span latency and quality tiers — Eleven Flash at roughly 75ms for real-time interaction, Eleven Multilingual v2 for production narration, and Eleven v3 for expressive delivery — alongside Scribe v2 for speech-to-text and Dubbing v2, which preserves emotional performance across languages. Coverage extends to more than 70 languages, which is the practical reason enterprises pick it over regional TTS vendors. The agents platform is where its enterprise business now sits: it adds conversation testing and simulation, guardrails enforcing behavioural and compliance rules, workflow automation that calls business logic, and analytics measuring resolution rate rather than raw call volume. Named customers include Disney, Twilio, Meta, NVIDIA, Epic Games, Salesforce, Cisco, Deutsche Telekom and Deliveroo. Its trust centre lists SOC 2, ISO 27001, GDPR and HIPAA alongside SSO, data residency options and a zero-retention mode. In February 2026 the company raised a $500 million Series D led by Sequoia Capital at an $11 billion valuation — more than triple the $3.3 billion set by its January 2025 Series C — with a later close adding BlackRock, Wellington, NVIDIA's NVentures, Salesforce and Deutsche Telekom. Sacra estimates it crossed $500 million in annual recurring revenue in April 2026.
CX and contact-centre leaders replacing IVR and offshore voice capacity with agents that resolve calls, plus media teams localising a catalogue into dozens of languages.
Voice output good enough to put in front of customers and paying audiences, in 70+ languages, without a studio, voice talent or a re-recording cycle.
At a Glance
- Category
- Audio & Voice
- Pricing
- Freemium, Subscription, Usage-based
- Target Market
- CIOs, CTOs, Heads of Customer Experience, Enterprise Developers, Media and Localisation Teams
- Deployment
- Cloud-only, API-based
- Founded
- 2022
- Headquarters
- London, United Kingdom
Key Features
- ✓Multi-tier text-to-speech models
Eleven Flash targets roughly 75ms latency for real-time interaction while Multilingual v2 and v3 trade latency for narration quality and expressiveness.
- ✓Voice cloning
Instant cloning from a short sample and professional cloning from longer recordings, the latter gated to higher paid tiers with consent verification.
- ✓ElevenAgents conversational platform
Builds and deploys voice agents across phone, chat, email and WhatsApp with guardrails, testing and simulation before they reach live customers.
- ✓Dubbing v2
Translates and re-voices video across languages while preserving the emotional performance of the original delivery, not just the words.
- ✓Scribe v2 speech-to-text
Real-time transcription that closes the loop for agent workloads, so a single vendor covers both listening and speaking.
- ✓Enterprise analytics and guardrails
Reports resolution rate and CX outcomes rather than call volume, with behavioural and compliance rules constraining what an agent may say.
- ✓Compliance and data controls
SOC 2, ISO 27001, GDPR and HIPAA coverage with SSO, data residency options and a zero-retention mode for sensitive audio.
Capabilities
Use Cases
- •Voice agent deflecting routine contact-centre calls
A support organisation routes tier-one calls to an agent that resolves them and escalates cleanly, measured on resolution rate.
- •Multilingual course and video localisation
A training team dubs an existing catalogue into twenty languages without rebooking talent or re-recording every module.
- •Audiobook and long-form narration
A publisher produces narrated editions of a backlist that would never justify studio recording costs per title.
- •In-product read-aloud and accessibility
A product team streams synthesized speech through the API so users with low vision get parity with sighted users.
- •Game and interactive dialogue at scale
A studio voices thousands of branching lines that would be uneconomic to record with actors line by line.
Ideal For
Best For
- ✓Customer-facing voice agents on phone, chat and WhatsApp that resolve routine contacts end to end
- ✓Localising video, courses and marketing into dozens of languages while preserving the original delivery
- ✓Audiobook, podcast and long-form narration production without booking studio time or voice talent
- ✓In-product accessibility and read-aloud features delivered through a low-latency streaming API
- ✓Game and interactive-media dialogue where recording every line with actors is not economic
Not Ideal For
- ✗Teams that need model weights on their own hardware — this is an API and hosted platform, with no self-hosted option, so open-weight stacks are the alternative for air-gapped or offline use
- ✗Cost-sensitive high-volume batch narration, where credit-metered pricing on millions of characters gets expensive fast against open-source TTS
- ✗Anyone whose product cannot survive a supplier outage or key revocation — the Rabbit R1 failure after an ElevenLabs key was revoked is the standing example of that dependency risk
- ✗Use cases requiring a cloned voice without documented, verifiable consent from the speaker, which is both a policy and a legal exposure
Integrations
Deployment
Market Analysis
Pros
- ✓Voice quality is the practical benchmark competitors and open-source projects measure themselves against
- ✓70+ language coverage with dubbing that preserves emotional performance, which regional TTS vendors do not match
- ✓One vendor spans TTS, STT, cloning, dubbing and a deployable agent platform, reducing integration surface
- ✓Enterprise compliance is genuinely deep — SOC 2, ISO 27001, GDPR, HIPAA, SSO, data residency and zero retention
- ✓Explicit latency tiers let the same account serve real-time agents and high-fidelity narration
Cons
- ✗Cloud-only with no self-hosted or open-weight option, so there is real supplier dependency — the Rabbit R1 devices broke when an ElevenLabs key was revoked, and Hacker News discussion returns to that lock-in repeatedly
- ✗Credit metering gets expensive at high volume, and practitioner interest in open-source alternatives such as StyleTTS2 is driven largely by cost
- ✗API access is gated to the $99 Pro tier and above, so the low-cost plans cannot be used to build anything
- ✗Voice cloning carries consent and likeness-rights exposure that the buyer, not the vendor, ultimately owns
- ✗Fast-moving model lineup means output characteristics shift between versions, which matters for anyone maintaining a consistent brand voice
Pricing
Free
$0
- ✓10,000 credits/month
- ✓Basic text-to-speech
- ✓Sound effects
- ✓Voice design
Starter
From $6/mo
- ✓30,000 credits/month
- ✓Commercial licence
- ✓Instant voice cloning
- ✓Dubbing studio
Creator
From $22/mo
- ✓121,000 credits/month
- ✓Professional voice cloning
- ✓$11 first month
Pro
From $99/mo
- ✓600,000 credits/month
- ✓192kbps audio
- ✓API access
Scale
From $299/mo
- ✓1.8M credits/month
- ✓3 seats
- ✓Team collaboration
- ✓Professional voice clones
Business
From $990/mo
- ✓6M credits/month
- ✓10 workspace seats
- ✓Low-latency TTS
- ✓10 voice clones
Enterprise
Contact for pricing
- ✓Custom credits and seats
- ✓DPA/SLA terms
- ✓HIPAA BAA
- ✓Custom SSO
- ✓Elevated concurrency
- ✓Managed dubbing
- ✓Volume discounts
Metered in credits rather than seats, with six published self-serve tiers from $0 to $990/month bundling 10,000 to 6 million credits monthly; annual billing costs the equivalent of ten months. Seats only matter at Scale and above (3 and 10 respectively). API access starts at Pro ($99), so the cheap consumer tiers are not usable for product integration. HIPAA business associate agreements, custom DPA and SLA terms, custom SSO, elevated concurrency limits, managed dubbing and volume discounts are all quote-only Enterprise items. A startup grants programme offers twelve months free with 33 million characters for qualifying new products.
Security & Compliance
Sources
This page was written from 6 sources, 4 on domains other than elevenlabs.io.
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