Ambience Healthcare
by Ambience Healthcare
Ambient AI clinical documentation and point-of-care coding platform for health systems
Ambience Healthcare is an ambient AI platform that listens to clinical encounters and generates specialty-specific notes, orders and ICD-10/E&M coding inside the EHR. It is built for large health systems on Epic or Oracle Cerner that want to cut documentation time and improve coding integrity across outpatient, emergency and inpatient care.
Ambience Healthcare, founded in 2020 by CEO Mike Ng and Nikhil Buduma and headquartered in San Francisco, sells an AI platform for health systems that turns clinician-patient conversations into specialty-accurate documentation and codes at the point of care. Beyond the ambient scribe, the platform reconciles charts (conflicting medication and problem lists), answers patient-specific questions with cited sources, tracks clinical tasks through discharge, and runs a clinical documentation integrity engine that checks notes against ICD-10, HCC/MCC/CC and E&M requirements in real time; the company says it covers 200+ specialties and integrates natively with Epic, Oracle Cerner and athenahealth. In February 2026 it added Chart Awareness, which pulls the patient's longitudinal record — prior notes, lab trends, imaging history — into note generation. In July 2025 Ambience raised a $243M Series C co-led by Oak HC/FT and Andreessen Horowitz at a reported $1.25B valuation, with the OpenAI Startup Fund, Kleiner Perkins and Optum Ventures participating. It was named the 2026 KLAS/CHIME Trailblazer and scored 97.7/100 in a 2025 KLAS ambient-AI spotlight. In August 2026 it launched 'The Ambience Standard', embedding clinician and engineering teams inside each health system and tying fees to measured outcomes rather than seats. Named customers include Cleveland Clinic (4,000 clinicians onboarded in four months), Houston Methodist, UCSF Health, Memorial Hermann, MultiCare and Ardent Health. It competes with Abridge, Microsoft Dragon Copilot (Nuance DAX), Suki and Epic's own native documentation tools.
CMIOs and CIOs at large, multi-specialty health systems on Epic or Oracle Cerner who need to reduce clinician documentation burden and capture coding revenue at the same time.
Notes and compliant codes generated during the visit, with the vendor reporting KLAS-validated 3x ROI and fees that can be tied to measured outcomes.
At a Glance
- Category
- Industry & Government
- Pricing
- Contact for pricing, Subscription
- Target Market
- CIOs, CMIOs, Health System Executives, Revenue Cycle Leaders
- Deployment
- Cloud-only
- Founded
- 2020
- Headquarters
- San Francisco, United States
Key Features
- ✓Ambient clinical documentation
Generates specialty-specific notes, orders and patient instructions from the visit conversation across 200+ specialties, cutting after-hours charting.
- ✓Point-of-care coding and CDI
Checks documentation against ICD-10, HCC/MCC/CC and E&M rules in real time, so gaps are fixed before the claim rather than after.
- ✓Chart Awareness
Launched February 2026, it feeds prior notes, lab trends and imaging history into note generation for more complete, accurate documentation.
- ✓Chart reconciliation
Resolves conflicting medication lists, outdated problem lists and scanned documents, reducing the manual chart-cleanup clinicians otherwise do.
- ✓Native EHR integration
Bidirectional integration with Epic, Oracle Cerner and athenahealth writes output directly into the record instead of copy-paste workflows.
- ✓Healthcare-grade compliance
SOC 2 Type II and HITRUST r2 certifications plus signed BAAs let health systems deploy it under existing HIPAA governance.
Capabilities
Use Cases
- •System-wide ambient scribe rollout
Deploy ambient documentation across thousands of clinicians, as Cleveland Clinic did onboarding 4,000 clinicians in four months.
- •Coding revenue integrity
Capture accurate HCC and E&M codes at the point of care, with Ardent Health reporting a validated 3x ROI from coding and time savings.
- •Emergency department documentation
Produce ED notes during high-throughput shifts so physicians close charts before leaving rather than documenting after hours.
- •Clinician burnout reduction
Lower documentation burden to improve retention; St. Luke's reported physician burnout falling from 45% to 31% after rollout.
- •Outcome-based AI procurement
Contract under The Ambience Standard, with fees at risk against the health system's own documentation and financial targets.
Ideal For
Best For
- ✓Large health systems (roughly 50+ providers) running Epic or Oracle Cerner
- ✓Academic medical centres that need documentation across many specialties, including ED and inpatient
- ✓Organisations prioritising point-of-care coding accuracy and revenue integrity (HCC, E&M)
- ✓Health systems tackling clinician burnout and attrition linked to after-hours charting
- ✓Buyers who want outcome-based contracts rather than per-seat AI licensing
Not Ideal For
- ✗Solo practitioners and small independent practices — there is no self-serve signup, free tier or published pricing
- ✗Practices on EHRs outside Epic, Oracle Cerner and athenahealth, where integration depth is weaker
- ✗Clinics wanting a fast rollout — implementation typically takes weeks to months of EHR integration work
- ✗Organisations looking for front-office automation such as AI receptionists, fax handling or patient intake, which the platform does not cover
Deployment
Market Analysis
Pros
- ✓Strong third-party validation: KLAS/CHIME 2026 Trailblazer and a 97.7/100 KLAS spotlight score
- ✓Documentation and coding in one workflow, with reported 3x ROI at Ardent Health
- ✓High reported adoption (92% at MultiCare; 76% within 15 weeks in Cleveland Clinic's five-vendor pilot)
- ✓Broad specialty coverage including emergency and inpatient settings
Cons
- ✗Enterprise-only with no published pricing, trial or self-serve option
- ✗Implementation takes weeks to months and involves significant EHR integration work
- ✗Best suited to Epic/Cerner environments; weaker fit for other EHRs
- ✗Crowded, heavily funded market where Epic is building its own documentation tools, a strategic risk STAT flagged for standalone scribes
Pricing
Enterprise
Contact for pricing
- ✓Per-clinician annual licence or outcome-based fees
- ✓Ambient documentation
- ✓Coding and CDI modules
- ✓EHR integration and on-site implementation team
Ambience publishes no list pricing; contracts are negotiated with health systems. Independent estimates (Sacra, Plaud) put the core scribe at roughly $2,800-3,200 per provider per year and the full suite with coding modules at $4,000-5,000+. Since August 2026 'The Ambience Standard' offers contracts with fees at risk against measured outcomes instead of seat counts.
Security & Compliance
Connect
Sources
This page was written from 8 sources, 5 on domains other than ambiencehealthcare.com.
- 1.ambiencehealthcare.com — ambience healthcare announces 243 million series c to scale vendor
- 2.ambiencehealthcare.com — ambience healthcare recognized as 2026 klas chime trailblazevendor
- 3.ambiencehealthcare.com — ambiencehealthcare.comvendor
- 4.finance.yahoo.com — ambience healthcare sets standard ai 120000036
- 5.statnews.com — ambience healthcare ai scribe new fundraise
- 6.sacra.com — ambience
- 7.plaud.ai — ambience healthcare review
- 8.deepcura.com — ambience healthcare review
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