DBS Put 1,500 Bankers on Agents. The 30% Is a Goal.
DBS scaled an agentic credit-memo drafter from a 150-person pilot to roughly 1,500 corporate bankers on an 'at least 30%' target it has not yet published a measured result for. Thirty percent of a task that consumes 40% of a role is about 12% of one FTE.
August 27, 2026 · 11 min read