Harvey Swapped Models After Agents Sank Its Margin to -50%
Harvey sold flat seats on top of a metered model bill, and agent usage drove its gross margin to -50% by June. The margin recovered after it launched its own Kimi K3-based model, with no reported price change, so renewals of agentic AI seats need model-change and usage terms.
September 21, 2026 · 11 min read